Support
A problem or an idea? Write to us — we reply as soon as we can.
Email: info@fikirizma.com
In the app: Profile › Support & feedback (your app version is added automatically).
Frequently asked
How do I cancel my subscription?
On iPhone: Settings › your name › Subscriptions › Fitimo. It stays active until the end of the period; cancel at least 24 hours before it ends and it will not renew.
I have a new phone — where is my subscription?
Sign in with the same Apple Account and tap “Restore purchases” on the paywall or in Profile.
How do I move or delete my data?
Profile › Export your data creates one file; on the new phone use Import your data. Profile › Delete all my data permanently erases everything on the phone; if you signed in, the same place reads “Delete my account and data” and also removes your account.
How do I revoke Apple Health access?
Health app › your profile picture › Apps › Fitimo. Turn off any data type you like.
Are my photos stored?
No. A meal photo is processed once for the estimate and not stored; barcode and label photos never leave your phone.